Teresa Torres
Product Coach & Author at Author of Continuous Discovery Habits
Teresa Torres is a product coach, speaker, and author of Continuous Discovery Habits — the #1 most recommended book in Lenny's newsletter community. She is likely in the top five people globally for the number of PMs she has taught and impacted.
Dimension Profile
Key Themes
Episode Summary
Teresa Torres goes deep on her opportunity solution tree framework and how to build sustainable systems for continuous customer discovery. She covers the most common interviewing mistakes, how to automate the research process so it doesn't become a time burden, and how to make the case within your organization for spending more time talking to customers.
Leadership Principles
- → Build a system for talking to customers regularly — don't make it a one-time event
- → The opportunity solution tree is simple but incredibly powerful for organizing discovery work
- → Automate the customer conversation process so it doesn't become a time burden
Notable Quotes
"Continuous Discovery Habits is the number one most recommended book in my newsletter Slack community."
— Lenny describing the outsized impact of Teresa's work on the PM community
"Build a system within your team where you're talking to customers regularly — and automate this process so you don't spend all your time on it."
— On making continuous discovery sustainable rather than heroic
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