Nikita Miller
SVP & Head of Product at The Knot Worldwide
Nikita Miller is SVP and Head of Product at The Knot Worldwide, previously VP of Product at Dooly and Head of Growth and Retention at Trello for over five years, known for balancing outcomes with output velocity.
Dimension Profile
Key Themes
Episode Summary
Nikita Miller shares her framework for balancing outcome-driven thinking with shipping velocity, arguing that teams that over-index on outcomes while not shipping fast enough lose both. Drawing on her experience at Trello, Dooly, and The Knot Worldwide, she covers cross-functional role alignment, remote team effectiveness, and practical approaches to product development process.
Leadership Principles
- → Outcomes matter but output is an indicator — if you're not shipping quickly enough, ideation doesn't matter
- → Don't swing too far on the outcomes train and forget that shipping velocity is a leading indicator
- → Align roles and responsibilities within cross-functional teams using explicit frameworks
Notable Quotes
"Some folks, myself included at certain points, swung way too far on the outcomes train and forgot that output is an indicator of that. If you're not shipping a lot of things to market quickly enough, then it just doesn't matter that much."
— On the danger of over-indexing on outcomes while neglecting shipping velocity
"Everyone was 'Outcomes, outcomes, outcomes,' which is right. But if you're also not shipping a lot of things to market quickly enough, then it just doesn't matter."
— On finding the balance between outcome-driven and output-driven product development
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