Denise Tilles

Product Consultant & Coach at Produx Labs

Denise Tilles is a product leader, coach, and consultant at Produx Labs, co-author of Product Operations with Melissa Perri, helping companies build better products at scale.

The Craftsperson The Operator

Dimension Profile

Strategic Vision 60%

Execution & Craft 75%

Data & Experimentation 50%

Growth & Distribution 30%

Team & Leadership 70%

User Empathy & Research 45%

Key Themes

product operations scaling product teams shared systems infrastructure strategic PM time allocation product ops role definition build trap escape

Episode Summary

Denise Tilles and Melissa Perri make the case for product operations as the emerging role transforming how product teams work at scale. They argue that product ops creates shared systems so PMs can spend their time on strategic work rather than administrative overhead, fundamentally changing how scaling companies should structure their product organizations.

Leadership Principles

→ Product ops should free PMs to spend majority of time on strategic work, not administrative tasks
→ Building shared systems and infrastructure lets PMs focus on what actually drives value
→ You can hire fewer PMs and invest in product ops to let them work more effectively

Notable Quotes

"Do you want to hire 10,000 PMs and let them do these things off the side of their desk, or do you want them concentrating on strategic work majority of the time?"
— Making the case for product operations teams

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